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FairVoice
FairVoice; Grievance Solution for the Supply Chain
What is FairVoice?
FairVoice is an all-in-one grievance handling solution that covers your company and its suppliers, including;
➔ Multiple Reporting Channels
Operational hotline, email inbox, and web form handled confidentially by experts;
➔ Case Management by Legal Professionals
Evaluation, documentation, and preliminary investigations conducted for you;
➔ Digital Dashboard
Easily access valuable data through a visualised evaluation of grievances in your supply chain;
➔ Expert Recommendations and Report
Detailed findings of the identified grievance and its potential legal implications given to you along with recommendations for preventive and remedial actions.
Resources
For more information, please visit the resources below:
➞ E-Flyer
➞ Support Available for Companies
View Guidance Material for Users:
| ➞ General Guide | [ENG] [HINDI] [TAMIL] |
| ➞ Technical Guide | [ENG] [HINDI] [TAMIL] |
| ➞ FAQs (Users) | [ENG] [HINDI] [TAMIL] |
| ➞ Workfloor Poster | [ENG] [HINDI] [TAMIL] |
The Initiative is being carried out by IGCC SustainMarkets and Alliance for Integrity in collaboration with the Business Scout for Developments programme which is funded by the German Federal Ministry for Economic Cooperation and Development (BMZ).
Why FairVoice?
✔ Compliant with international standards and the new German Supply Chain Due Diligence Act,
✔ Identify grievances in the supply chain related to human rights, environmental, and business integrity issues,
✔ Receive detailed recommendations to support risk management for your company or supplier.
FairVoice aims to support responsible business and was developed in consultation with a variety of stakeholders including representatives from the private sector, organisations, and academia.
Blogs
Ensuring access to grievance mechanisms across the supply chain supports effective support due diligence and is imperative in achieving business success. What is the value of the mechanism, and the information derived from it?
In our modern world, businesses are recognising the infinite potential of responsible business conduct for achieving their business goals…
The landscape in the Indian private sector continues to shift towards a structural mandatory framework that incorporates environmental and social responsibility. At the same time, there is a growing number of companies that wish to constitute responsible business measures voluntarily. With it, there is an expansion of the practical functioning of the grievance mechanism.
Get In Touch With Us
Address: Indo-German Chamber of Commerce,
Maker Tower ‘E’ Wing, First Floor,
Cuffe Parade, Mumbai – 400005,
Maharashtra, India
Call Us: +91-20-41047-100
Email: sustainmarkets@indo-german.com
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